Providing the best range of products to the trade for over 25 years.

When you need good service, good prices, technical expertise and even a cup of coffee, we’re here for you!  Taking pride in offering carefully selected products from many well known brands to meet your needs.

Our experienced team know our product range, talk to our customers day in, day out, and love nothing better than finding you the best solution for your job. No quibble guarantees, great pricing and technical know how will make your visit to a Big Trade Counter and enjoyable and useful part of your day.

Established in 1990s, we are proud to serve the building trade and supply the best range of windows, doors, PVCu and timber composite products on the market today.

Read the full 'The Big Trade Counter' Customer Charter

Our business mantra is "be the easiest company to work with"

With technology at the forefront, we want to make it easy for customers to do business with us every step of the way. We strive to be truly responsive to our customers' needs, ensuring we're a trusted and reliable supplier. You should expect honesty in all areas of our conduct. This includes acting with integrity in everything we do, both in dealing with customers and suppliers.

Powered by positivity, always prepared to go the extra mile

We continually look ahead for ways to enhance our service offering and product portfolio. You should expect a consistently high level of service from our well-trained, friendly staff. We will aim to be flexible to meet your needs and use your feedback to improve how we do things. Each member of staff takes personal ownership of the tasks associated to them and their roles, whilst understanding we share a responsibility for delivering excellence in customer service.

Competitive trade prices

Competitively priced products for the trade. Easy ordering with Text to Collect. From sealants and plastic to timber, we have many products in stock for your convenience. Stocking the best brands from the very best suppliers, if it’s not in your local Big Trade Counter store let us know and we’ll see what we can do!

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A wide range of products

Suppliers of many well known brands including, Freefoam, Veka, Eurocell, Solidor, Timeless Flush Sash Windows, Designer Range Aluminium, Firestone Building Products, Storm Building Products, Olive, Guardian Warm Roof and many more. Short lead times and quick quotes for better customer service.

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Next day delivery available

We understand that getting your building supplies quickly is important, which is why next day delivery is also available on a nationwide scale. Available on all product lines, specific opening times & delivery charges can be found within our dedicated Trade Counters section. Customer service is important to us, so to save you time our trade counters can offer same day delivery alongside a text to collect service - which is literally as simple as it sounds!

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Visit one of our trade counters

Located in Stoke-on-Trent and Reading, and with more trade counters coming soon, we deliver value products and excellent customer service. Need a bit of advice? Look no further, our expert staff can advise on the best product for your project and have the technical expertise to answer your questions.

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More locations coming soon!

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